Usesing either of “ Application tab -> click on clear storage -> click on clear site data You should see “You’ve been logged out due to inactivity” Type username and password, tap to log into your orgĦ. Launch Chrome browser, clear the browser cache, go to ‘ ‘ĥ. Install Salesforce app from Google Play, and just open it once (do not have to login)ģ. Use Android device, Android version 9 or 8 with Chrome version 69.3497.100 or aboveĢ. “You’ve been logged out due to inactivity” occurr when login via “ using later version of mobile Chrome on Android.ġ. Optionally: Log into Salesforce via Chrome or Safari browser on your mobile device.Ģ. Users should also clear cache: via the App’s Main Menu ‘Setting’ selection The issue affects only the Salesforce Mobile app. Observe the page does not load and loads to a whitescreen. Come back into the app and attempt to navigate to a record detail page.Ĥ. Leave the app idle for an extended period of time.ģ. Log into the Salesforce Android mobile app.Ģ. Salesforce Mobile – Record pages will not load or load to Blank / White screenġ. From this Blog post giving you more information on what are common issues we face while logging in salesforce using Chrome and remedies.
